We're here to help you launch and scale
Live chat, theme documentation, and hands-on support from the Scaled theme team. Average response time under 15 minutes during business hours.
Live Support Chat
Talk to a support specialist about installs, migrations, or license questions. We typically reply within a few minutes during business hours.
Theme Documentation
Step-by-step guides for installation, customization, and launch checklists. Updated weekly with new walkthroughs.
Email Support
Need us to look at your store? Send us a message and the team will follow up within 1 business day.
Start a chat with support
Send us a message and we'll respond right here.
Shand Enterprises LLC
DBA: scaled.info
Business Address: Available upon request
Secure payments processed by Stripe. We never store your payment card details. By purchasing, you agree to share transaction data with Stripe for payment processing, fraud prevention, and analytics. Learn more at stripe.com/privacy
Lite Theme: 1 store license. Pro Theme: 5 store license. Themes may not be resold or redistributed. License limitations strictly enforced. See Terms of Service for complete license restrictions and prohibited uses.
No Guarantees: We make no guarantees about business success, sales performance, or revenue generation. Results vary based on individual effort and market conditions.
Digital Products: All products are digital and delivered instantly. Once accessed, sales are final and non-refundable.
Data Collection: We collect name, email, and phone number for order fulfillment and support. We use in-house analytics to improve our services. See Privacy Policy for details.
International Sales: Digital delivery available internationally. You are responsible for compliance with local laws and any applicable taxes.
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